Help center

Create an account, verify your e-mail and follow the setup: enter your website, choose industry, countries and languages, then connect Instagram and Facebook. SociAgent can prepare first drafts for you.

The trial lasts 14 days and includes 10 posts, 3 Reels, 10 Stories, the approval flow and Ad Autopilot. Pick a plan any time to continue after it ends.

Enter your website URL. SociAgent reads up to 10 pages to extract logo, colors, fonts and tone. You can edit everything afterwards.

Photo posts, carousels, Reels and Stories. Each plan has a monthly quota per format; your usage is shown on the dashboard and in Billing.

Reels and video Stories can be up to 90 seconds on every plan. Each production includes 3 free regenerations; you can also ask for a revision with an instruction.

Yes. When you create a post choose your own media instead of AI media. If people appear in it, you are asked to confirm consent.

Compliance packs check your texts against advertising rules for your industry and country and add notes. Notes never block publishing; you can require approvers for posts with warnings in Content settings.

Choose your content languages for the workspace and per post. SociAgent writes each selected language as its own version that you can review.

Open Channels, choose “Connect with Meta” and pick your Instagram professional account and Facebook Page.

Open Calendar, drag a draft onto a day and set the time. Times use your workspace time zone. Unscheduled drafts wait in the side panel.

With the approval flow (trial, Growth, Pro and Agency) editors submit posts and members with approval access publish them. Pro and Agency can also send clients a review link.

Check the status on the post. Failed publishes are retried three times and you are notified. Reconnect the channel if its token expired.

Open Ads, set the goal, audience, budget and creative, then review and launch. Nothing runs and no money is spent before you confirm. The number of active campaigns depends on your plan.

You define IF-THEN rules, for example pause an ad when its cost per result is too high. Autopilot checks your ads on a schedule. It is available on Growth, Pro, Agency and during the trial.

No. Actions that increase spend wait for your approval and expire after 24 hours. Only if an owner or admin turns on full-auto mode and accepts the terms are they applied automatically, up to a daily cap. Applied actions can be undone for a limited time.

An add-on per workspace that gives you Hermes, an AI agent you command in plain language. It reads your ad metrics and acts on Meta. Spend increases and targeting changes wait for your approval.

You are warned at 80% of the monthly tokens. At the limit new commands pause until the period ends, or you can buy a one-time token pack from the Ultra AI console.

Go to Billing and choose another plan. An upgrade starts now and the prorated difference is charged after you confirm. A downgrade takes effect at the end of the current period.

In Billing choose Cancel subscription. You keep access until the end of the period you paid for.

New content and publishing are restricted until a payment succeeds. Use “Manage payment methods & invoices” in Billing to update your payment method.

From Billing you can add Ultra AI, +10 Reels or +1 workspace to a paid plan; the prorated amount is charged after you confirm. Extra Ultra AI tokens are bought as a one-time pack in the Ultra AI console.

Open Members, enter an e-mail address and choose the organization role and, for members, the workspace and its role. No per-user fee applies.

Go to Security, choose Enable and scan the key with an authenticator app. Save your recovery codes; they are shown once.

Go to Settings → Privacy to download a copy of your data or delete your account.